Introduction

Businesses today rely quite a lot on technology—so much that even a few minutes of downtime due to power outages can impact operations adversely. Critically, power outages and other disruptions to electrical systems can be very unpredictable, and they can happen at any time. That downtime, in turn, is unacceptable in this fast-paced digital world, mostly because customers demand—and expect—exceptional customer experience and 24/7 access to products and services. When these demands are not met for whatever reason, customers become easily frustrated, leading to a loss of confidence and even a loss of revenue. Full-blown outages, however, are not the only power-related issues that can cause downtime and disruption. There are several other power problems that could seriously impact an organisation’s technology infrastructure, and these problems may ultimately result in essential machinery breaking down over time, time and money being wasted, and assets being damaged beyond repair. Some power anomalies to watch out for include the following: