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Legacy ITSM to JIRA Service Management

Atlassian has built considerable momentum in helping businesses make that switch from legacy ITSM to JIRA Service Management. Watch as Aradhana Arora, Principle Solutions Strategist at Atlassian, explains JIRA’s meteoric growth in 2024 and how industry analysts like Gartner and Forrester have taken notice.

Navigating the Challenges

Major challenges can hinder companies looking to switch from legacy ITSM to JIRA Service Management. In this video, Muhammad Fahad, Deputy Director, ITSM, at iZeno, talks about the common pain points typically encountered during this vital process, along with the different ways iZeno solves them.

Can JSM be Used Independently?

One of the biggest questions organisations have about JIRA Service Management is: Can it be used independently? Watch this video as Aradhana Arora, Principle Solutions Strategist at Atlassian, explains the answer.